Shipping policy

1. Shipping Policy

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking info once your order ships.

Delivery Methods & Estimated Times

  • Standard Shipping (3–7 business days) 

  • Express Shipping (1–3 business days) 
    Shipping times may vary based on your location and selected method.

International Shipping
We currently [do/do not] ship internationally. Customs fees may apply.

Order Issues
Please contact us at [your email] if your order is delayed, lost, or arrives damaged.

2. Refund & Return Policy

Returns & Exchanges
You may request a return within 30 days of purchase for unused, unopened products. To be eligible, items must be in original packaging with proof of purchase.

Non-Returnable Items

  • Opened or used skincare

  • Final sale items

  • Gift cards

How to Start a Return

  1. Email us at rajeunirblackcaviarcs@gmail.com with your order number.

  2. We’ll provide a return address and instructions.

  3. Once received and inspected, we’ll issue a refund to your original payment method.

Refunds
Refunds are processed within 5–10 business days after return approval.

3. Privacy Policy

We value your privacy and are committed to protecting your personal information.

What We Collect
We may collect your name, email, shipping address, payment info, and browsing behavior on our site.

How We Use It

  • To fulfill and manage orders

  • To communicate with you (e.g., order updates, promotions)

  • To improve your shopping experience

Data Protection
Your data is securely stored and processed. We never sell your personal information.

Third-Party Services
We may use trusted third-party tools (e.g., Shopify, payment processors) to operate our store.